Tether hosts all customer data in the United States using modern, secure cloud infrastructure. Our application and databases run on Heroku’s U.S.–based platform, which is built on Amazon Web Services (AWS). All media files, uploads, and attachments are stored in encrypted AWS S3 storage within U.S. regions. Backups are encrypted and also stored in U.S. data centers. We maintain a small set of vetted subprocessors all located in the U.S. to support core platform functionality.

Tether protects customer data using industry-standard encryption across every layer of the platform. All data transmitted between users and our services is encrypted in transit using TLS 1.2+ (HTTPS). Data stored within our systems including databases, backups, and file storage is encrypted at rest with strong encryption such as AES-256. Sensitive keys and credentials are stored in secure secret-management systems with strict access control, and access is limited only to essential personnel and services. Encrypted backups are performed regularly to support business continuity and disaster recovery.

Yes, we use carefully vetted third-party subprocessors (such as AWS, Heroku, Stripe, and other essential service providers) to support core platform functionality. All subprocessors must meet or exceed Tether's security and confidentiality standards.

Tether permits only text-based user-generated content and strictly prohibits the upload or sharing of images, videos, audio, or any other media files. All user posts and comments can only be created within private, administrator-moderated groups; no content is ever publicly visible, and all activity occurs within the controlled environment managed by the organization.

No. All users posts and comments can only be created within private, administrator-moderated groups. No user can message another user privately.

Tether does not use AI models, does not rely on large-language-model providers, and does not send customer data to any AI system for training or processing.

- No AI features are used within the product.
- No customer data is ever used to train machine learning models.
- We do not enable AI-based automation or content generation.
- We do not send content to external AI providers.

Tether’s platform is fully human-authored and strictly avoids AI data processing unless explicitly added in the future with updated terms and customer consent.

Tether is a U.S.–based platform that serves U.S. and Canadian organizations and end users. At this time, we do not actively market to, onboard, or process data for individuals located in the European Union or the United Kingdom. Because of this, the GDPR does not apply to our services in the ordinary course of business.

All payment processing in Tether is handled by Stripe, our secure PCI Level 1 certified payment provider. When someone enters their card details on our platform, that information is sent directly to Stripe - it's never stored, collected, or processed by Tether. Because of this, Tether is considered out of scope for PCI DSS compliance.

Every team member signs a confidentiality agreement on their first day. We enforce least-privilege access controls and conduct quarterly access reviews to ensure only authorized personnel can access customer data. All team members use strong password policies and two-factor authentication (2FA) wherever applicable.

We do not send marketing emails to an organization's members on behalf of a customer. We only send transactional emails (i.e. notifications and community invitations) to an organization's members (e.g. invitations and notifications). Members can change their notifications settings at anytime.

We recommend checking out our Status Page (https://status.tether.site/). This will give you the ability to subscribe for updates, view uptimes, be informed of any outages, and view historical data.