Tether is a white-label platform that allows organizations and creators to deliver courses, cohorts, content, and community experiences. This privacy policy (“Privacy Policy”) explains how With Tether Inc. (“Tether” “we,” “us,” and/or “our”) collects, uses, and discloses information from individuals (“you” and/or “your”), including community owners (“Creators”) and community members (“Members”), who use our website (including https://tether.site), app, and other online products or services that link to this Privacy Policy (collectively, the “Services”). Beyond the Privacy Policy, your use of the Services is also subject to our Terms of Service.
Part of the Services include enabling certain Creators to create or manage an Organization or Branded Experience (each, a “Community”) and to make these Communities available to others on the Services. This Privacy Policy does not apply to information processed within a Community by the applicable Creator or Organization. Creators are solely responsible for the privacy practices of their Communities, including how they collect, use, and disclose information. We encourage you to review a Community’s own privacy policies before providing any information to them.
We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases (for example if we plan to use your information in a way that materially differs from this Privacy Policy), we will provide you with additional notice (such as adding a statement to our website homepage or sending you a notification).
We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with Tether to stay informed about our information practices and the choices available to you.
When our Creators use the Services to set up accounts for their Members, or submit, manage, or otherwise use content relating to our Creators’ data, we have contractually committed ourselves to only process such information on behalf of and under the instruction of the respective Creator. Where applicable, this means that the Creator is the “data controller” or “business," and we use such information as a "processor" or "service provider." This Privacy Policy does not apply to such processing, and we recommend you read the privacy policy of the respective Creator if their processing concerns your personal information.
When you use the Services, we may collect the following types of information from and about you. Some of this information may be considered “personally identifiable information,” “personal data,” or “personal information,” meaning it reasonably identifies you or your device or could reasonably be linked or associated with you.
Personal Information We Collect
Personal Information You Provide to Us
Registration and Profile Information. When you open an account with us through the Services (“Account”), we may ask you to provide us with identifiers and contact information such as your name, email address, phone number and any other information you may provide.
Communications. We may also collect identifiers, such as your name, email address, phone number and other information you choose to provide, when you participate in any interactive features of the Services (like send us a message through the Services), fill out a form, publish statements on our platform, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us. If you subscribe to our newsletter, then we will collect certain information from you, such as your email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve the Services.
Service Content. When you interact with other Members, Creators, and any online communities on the Services, they may collect any content or information you disclose to them. Tether may also collect any content or information you disclose with others through the Services.
Messages Between Creators and Members. When you communicate with Creators and Members through the Services, we and our third-party partners receive the content of the messages you send and receive and information about those messages, such as when it was sent or received.
Payment Information. If you make a payment through the Services, we ask for your credit card information. Your credit card is passed directly to our payment processor. We do not store this information on our servers. We do store a record of the payment transaction, including the last 4 digits of the credit card number, for account history, invoicing, and billing support. We also store your billing address to calculate any sales tax due in the United States, to maintain records that may be used for investigations of potentially fraudulent credit card transactions, and to print on your invoices. We may collect commercial information such as your purchase history, including records of products or services you have purchased, provided, returned, or are considering purchasing from us.
Personal Information Creators Provide to Us
Creator Content. We may collect content and information Creators disclose through the Services when Creators submit information or content, such as text, messages, images, etc., or when Creators otherwise interact with the Services.
Personal Information Members Provide to Us
Member Content. We may collect content and information Members disclose through the Services when Members submit information or content, such as by commenting or participating in online communities, or when Members otherwise interact with the Services.
Personal Information That May Be Collected Automatically Through The Services
When you access or use the Services or transact business with us, we and our third-party partners may automatically collect information you provide to us, information about how you access and use the Services and information about the device you use to access the Services, including:
Device Identifiers. Identifiers, such as your IP address, internet service provider, the type of mobile device you use, the temporary or persistent unique device identifiers (sometimes called UDID), and identifiers associated with browser cookies, web beacons and similar technologies we deploy on the Services.
Internet or Other Electronic Network Activity Information. We and our third-party partners may collect information about the devices and computers you use to access the Services, such as browser type, language, operating system, the referring web page, pages visited, and hyperlinks clicked. When you use the Services, we may collect usage information sent to us by your computer, mobile, or other access device that tells us how you are using the Services and other information about your internet activity (“Usage Information”), including the pages you visit, the links you click, the ads you view and click on, videos you watch, purchase information and your checkout process, your location when you access or interact with the Services, and other similar actions. We may also use third-party tools to collect Usage Information you provide to us or information about how you use the Services and may record your mouse movements, scrolling, clicks and keystroke activity on the Services and other browsing, search or purchasing behavior. These tools may also record Usage Information you enter when you interact with the Services or engage in chat features through the Services.
Commercial Information. Commercial information, such as your purchase history, including records of products you have purchased or are considering purchasing from us, services you have provided or have had provided to you, transactional information when you make a purchase (i.e., services provided, product details, purchase price, and date and location of the transaction).
Geolocation Information. To protect the security and integrity of the Platform, we may derive the approximate location of your device based on your IP address or similar network information. We use this location data to support essential security functions—such as detecting suspicious login activity, preventing unauthorized access, and ensuring the Platform is being used in permitted regions. We may also combine this information with other non-precise location data you provide (such as your billing address or postal code) to help verify account authenticity and maintain a safe experience for our customers. We do not collect or use precise GPS-level location data.
Information From Cookies and Similar Technologies. We (and our third-party partners and service providers) use different technologies to collect information, including cookies, embedded scripts, mobile SDKs, location-identifying technologies and web beacons. For reference, cookies are small data files stored on your hard drive or in device memory that help us improve the Services and your experience, see which areas and features of the Services are popular, and count visits and web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that may be used in the Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see our Cookie Policy.
Personal Information Collected from Third Parties.
We may receive personal information about you from the organization, creator, or customer that provides you access to a branded version of the Service (“Customer”), such as when they invite you to create an account or upload information on your behalf. We do not otherwise obtain personal information about you from third-party marketing providers, data brokers, social media platforms, or public sources.
Personal Information Usage
We use the information, including personal information, we collect about you to:
- provide, maintain, and improve the Services and to enhance and personalize your experience;
- process, complete, and maintain records on transactions;
- provide our Members, Creators, and online communities with the Services. Other Creators may use your personal information for their own purposes, such as to provide you with content, discussions, events, and memberships;
- send you technical notices, updates, security alerts, and support and administrative messages;
- respond to your comments, questions, and requests, and to provide customer service;
- communicate with you about products, services, offers, promotions, rewards, and events offered by Tether and others, and provide news and information we think will be of interest to you;
- monitor and analyze trends, usage, effectiveness and activities in connection with the Services, including our offers, advertising, communications features, and customer service;
- generate deidentified or aggregated data for any lawful purpose;
- detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Tether;
- link or combine with information we get from the Services and from others to help understand your needs and provide you with better service;
- maintain appropriate records for internal administrative purposes; and
- carry out any other purpose described to you at the time the information was collected or permitted by law.
Personal Information Disclosure
We do not disclose information we collect from or about you, including personal information, except as follows, as otherwise described in this Privacy Policy, or at the time of collection.
Partners and Affiliates. We may disclose any information we receive to our partners, corporate affiliates, parents, or subsidiaries for any purpose described in this Privacy Policy.
With Service Providers. We may disclose your information to vendors, consultants and other service providers under contract who help with our business operations or who we provide services to (such as web hosting and operations of the app, IT, to process opt-out requests, to assist us in responding to consumer requests for access, deletion, or correction of information, direct mail and email distribution, site analytics, operations or legal and compliance services, and customers purchasing services from Tether).
With Data Analytics and Aggregation Vendors. We may disclose aggregated information that does not include your personal information, and we may otherwise disclose non-identifying information such as general (non-specific) geographic location, device/browser technology, onsite behavior, population data, user segmentation, survey results, and log data, with third parties for data analysis, demographic profiling, and other purposes. Any aggregated information disclosed in this manner will not contain your personal information.
With Other Creators and Members of the Services. If you provide or disclose information with other Creators and Members on the Services, they may use it for their own purposes. If you post information or content, such as by posting photos, commenting on a blog, or participating in online communities, or when you interact with the Services through social media sites, plug-ins or other applications, depending upon your privacy settings, this information may become public on the internet. We cannot prevent further use of this information. You can control what data you disclose through privacy settings available on some social media sites. Please refer to those third-party sites’ privacy policies and terms of use to learn more about their privacy practices, which we do not control.
With Legal and Law Enforcement. We may disclose information collected about you with law enforcement, governmental agencies, or authorized third parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other Creator or Member to legal liability or if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
In Connection with a Change of Control. We may transfer or disclose your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.
With your Consent. Where applicable, we may disclose your information with your consent or at your specific direction.
With AI providers or LLMs. Tether does not use AI models, does not rely on large-language-model providers, and does not send customer data to any AI system for training or processing.
Children’s Privacy
The Services are not intended for individuals under the age of 13. No one under the age of 13 is authorized to provide any personal information through the Services. We do not knowingly collect personal information from the Services from anyone in this age group. If we learn that we have collected or received personal information from a child under the age of 13, we will take reasonable steps to delete that information. If you believe we might have any information from or about a child under 13, please contact us at the email address below.
Social Sharing Features
The Services may offer social sharing features and other integrated tools, which let you share actions you take on the Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
Third-Parties
The Services may contain links to other websites, including our affiliated or co-branded web sites. Other websites may also reference or link to the Services. These other websites may not be controlled by us. We encourage you to read the privacy policies of every website or mobile application that collects personal information. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of other websites or mobile applications. Visiting these other websites is at your own risk.
Security
We make reasonable efforts to protect your information by using security measures designed to safeguard the information we maintain. However, because no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.
Notice to Users in Canada
If you are located in Canada, you acknowledge that Tether processes personal information in the United States. By using the Services, you consent to the transfer of your personal information outside of Canada to the United States, where it will be stored and processed in accordance with this Privacy Policy.
Tether maintains safeguards that are appropriate to the sensitivity of the personal information we collect, including administrative, technical, and organizational controls to protect against loss, theft, unauthorized access, disclosure, copying, use, or modification, as required by the Personal Information Protection and Electronic Documents Act (“PIPEDA”).
Canadian users have the right to request access to, or correction of, the personal information we hold about them. To make such a request, please contact us at legal@tether.site.
Notice to International Users (Including the EU and UK)
Tether is based in the United States and primarily serves users in the U.S. and Canada. At this time, we do not actively market to, onboard, or process data for individuals located in the European Union or the United Kingdom. As a result, the GDPR generally does not apply to our Services in the ordinary course of business.
Your Choices
Account Information. You may update and correct certain Account information you provide to us at any time by logging into your Account. If you wish to exercise any privacy-related requests, including deleting or deactivating your Account, you may email us at legal@tether.site or write to us at 73 White Bridge Road, Ste 103-324 Nashville TN 37205, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Location Information. If you initially consent to our collection of this location information through the Services, you can subsequently stop the collection of this information at any time by changing the preferences on your computer or device. If you do so, certain features may no longer function properly.
Cookies. We do not use cookies or similar tracking technologies for analytics, advertising, or personalization. Only essential technologies required for the basic operation and security of the Service may be used.
Communications with Tether. We want to communicate with you in ways you want to hear from us. Examples include email, which may contain special offers and new product announcements. To the extent that you are receiving marketing communications from the Services, you may unsubscribe or opt-out of future communications as follows: If you no longer wish to receive emails you may click on the hyperlink titled “Unsubscribe” at the bottom of any marketing related email Tether sends to you, and then follow the directions to unsubscribe from email, or you can modify your preferences in your Account settings. Please note that if you opt out of receiving promotional communications from us, we may still send you transactional communications, including emails about your account or purchases.
Mobile Push Notifications/Alerts. With your consent, the mobile application, including any white-label or branded versions may send transactional, non-promotional, and promotional push notifications. Transactional notifications may include account updates, reminders, security alerts, or other information necessary to use the Service. You may disable push notifications at any time through your device settings.
By downloading or using a mobile application powered by Tether, you may also receive in-app communications, such as system alerts, updates, or promotional messages. If you prefer not to receive in-app messages, you should not use the mobile application.
For Branded Apps, the content of push notifications and in-app messages may reference the applicable organization’s name, brand, or offerings. Tether processes and delivers such communications on that organization’s behalf as part of the Service.
Do Not Track. There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.
Additional Notice to Nevada Residents
If you are a resident of the state of Nevada in the United States, you have the right to opt out of the sale of your personal data. Although we do not currently sell personal data of Nevada residents (as defined under Nevada law), you may submit a request to opt-out of the sale of your personal data by legal@tether.site.
Additional Notice to California Residents
If you are a California resident, please also review our California Resident Privacy Notice for more information about the types of personal information we collect and disclose, as well as how to exercise your rights under California law. Please note that at this point, Tether is not subject to the requirements of the California Consumer Privacy Act (CCPA). If and when the CCPA applies, we will update this Policy to include any required notices and other provisions as required by the CCPA.
Contact Us
Tether is responsible for processing your information. If you have any questions, comments or concerns about our Privacy Policy, you may email us at legal@tether.site. Additionally, if you have any questions, comments or concerns about our Privacy Policy, feel free to send correspondence to the following address:
With Tether Inc..
73 White Bridge Road
Ste 103-324
Nashville TN 37205
